Frequently Asked Questions

General

What is your average quote turn­around time?
Answer: On average 18 – 36 hours. However, quicker turn times may be possible depending on the project.

Prepress & Specifications

If you find you have ques­tions beyond the following FAQs, please contact James Wamser via email or at (800) 321‑3136, #532.

How much bleed allowance do I need?
Answer: We recom­mend .25″ bleed allowance.

How much margin allowance do I need?
Answer: Allow .25″ minimum.

When submit­ting elec­tronic native files for printing, what will I need to include with the files?
Answer: 
Besides your native files, we’ll also need any fonts and all graphic files that you used to create your project. If you’re using InDesign, Packaging your file will include your fonts and graphics, if you’re using QuarkXPress, you should Collect for Output.

What page size should I setup my document(s)?
Answer: 
Always build your docu­ments to final trim size with proper margins and bleed mentioned above.

What does total ink limit” mean?
Answer: 
This maximum total dot percentage that a grade of paper can accept is referred to as either Total Ink Coverage (or Limit) or Total Area Coverage. When this spec­i­fi­ca­tion is ignored, there can be disap­point­ment in color repro­duc­tion and the ink may not dry prop­erly on the sheet.

What does under color removal (UCR)” mean?
Answer:
UCR is used to reduce the yellow, magenta and cyan dot percent­ages in any 4/color images by replacing them with increased amounts of black ink. This is a method to manage Total Ink Coverage [defined above] for best printing result. As page files are processed, images are auto­mat­i­cally checked and adjusted to conform to maximum ink limits based on stock type and print method.

Do I need to be concerned about my 4-color images’ total ink limit?
Answer: 
Yes. If your ink limits are too high, there is a poten­tial that your images could offset onto the facing page. Conversely, if your total ink limits are very low, your blacks could poten­tially lack rich­ness and depth. Contact us for more details before creating your files.

Do I need to be concerned about the color mode in which my images are setup?
Answer: 
For optimum image quality and repro­duc­tion, you should be concerned. Black images should be saved in Grayscale mode and 4-color images should be saved in CMYK mode, not RGB.

Do you have preferred PDF settings I should use when creating my PDFs to print at Ripon?
Answer: 
Yes, check out our web site or contact James Wamser. He will email the appro­priate settings to you.

Can I submit a file for review prior to printing? Is there any cost? How long does it take?
Answer: 
We recom­mend submit­ting a test file at least five days prior to printing. There is no cost for us to review your file. File testing is performed daily but allow up to three busi­ness days for results so you have time to adjust your files if need be before submit­ting them for printing.

This is my first time printing with Ripon. Is there anyone I can contact with Technical ques­tions?
Answer: 
Please feel free to contact James Wamser. He can answer your ques­tions or walk you through any tech­nical issues related to producing a project at Ripon Printers.

Mailing/List Processing

What is included in your presort charges?
Answer:
Our price includes all processes required to qualify your mailing for presort discounts including address veri­fi­ca­tion, recip­ient forward address updating, all neces­sary paper­work to process the mailing, and more. Our pricing depends on the number of records processed. For specific details about what is included call Diana Olm in our Mail List Processing Department at (800) 321‑3136, x248 or dianao@​riponprinters.​com.

Additional services, such as elim­i­nating dupli­cates in your mail list, geocoding, data enrich­ment, and mail list procure­ment are avail­able through Ripon Printers for an addi­tional cost. Contact your customer service or sales repre­sen­ta­tive for more infor­ma­tion and pricing.

What other services do you offer in your List Processing/Addressing?
Answer: Merge, purge, suppres­sion, deduping, specialty codes, person­al­iza­tion, vari­able messaging… the options are endless and we don’t want to limit your creative­ness. If you have a idea, call, let’s talk about it. 

What can I do to save money on postage?
Answer: There are many things that can be looked at to possibly help with the rising costs of postage. Specific details depend largely on what type of piece you are mailing and what changes you are willing to make. Ripon Printers also partic­i­pates in several CoProduction options that allow you to CoMingle your mail into larger mail­ings to reap the bene­fits of greater presort rewards and signif­i­cant drop ship work share discounts. For a review of your mailing options please contact our Mailing Specialist, Vicky Dansereau at (800) 321‑3136, x209 or vickyd@​riponprinters.​com.